Frequently Asked Questions (FAQ)

Q: What physical activity data does the app utilize?

Answer: This app utilizes the duration of moderate-to-vigorous physical activity (in minutes) per 15-minute interval as predictive data. This data is retrieved via "Apple Health" on iOS and "Google Fit" on Android.

Q: Does the app collect personal information?

Answer: When users register, this application collects email addresses as personally identifiable information. Additionally, when using the application, it retrieves physical activity metrics calculated via device accelerometers and location data. All collected information is securely managed on our web servers. For granular details regarding data types and server administration, please review our comprehensive Privacy Policy.

Q: Can I manually edit the tracking physical activity data?

Answer: Yes. This app synchronizes with "Apple Health" for iOS and "Google Fit" for Android. Therefore, if you manually input activity logs into either of those two native applications, your updated activity duration will be reflected accordingly.

Q: Can I use wearable devices?

Answer: Yes. ASHARE utilizes tracking data registered within "Apple Health" (iOS) or "Google Fit" (Android). As long as your wearable device is properly configured to sync its metrics to either of those two platforms, your wearable data will be successfully integrated.

Q: Do I always need to carry my smartphone with me?

Answer: This app links directly with "Apple Health" or "Google Fit." The retrieved metrics are fundamentally captured through changes in your smartphone's built-in accelerometer or location data. Consequently, activities performed while not carrying your smartphone or wearing a connected device will not be recorded. To ensure an accurate assessment of your activity levels, we recommend carrying your smartphone during daily routines as much as possible. Alternatively, you can manually input data into the connected health applications. Please note that capturing exact activity patterns without wearing specialized sensors remains a technical challenge, and this is an inherent system limitation at present.

Q: I am moving around, but my activity patterns are not being recorded.

Answer: ASHARE relies on logs recorded within "Apple Health" or "Google Fit." To allow these metrics to reflect properly, iOS users must grant explicit data access permissions to "Apple Health," while Android users must ensure "Google Fit" is installed and logged into using the exact same Google account used for ASHARE. These parameters are initialized during the app installation and first launch. If synchronization drops or fails, please uninstall and re-install ASHARE. If you are an Android user and do not have "Google Fit" installed, please download it via the Play Store and log in with the corresponding account (Google Fit is entirely free to download and use).

Q: Why is my mental health weather forecast not displaying in my activity history?

Answer: The mental health forecasting engine generates updates at the exact moment you actively log into the application. If you miss logging in on a particular day, that specific entry will not refresh retrospectively automatically. We highly recommend launching the app regularly to keep your logs updated.

Q: Why does it take a long time for the forecast to load?

Answer: Upon launching, the app transmits your compiled physical activity logs to our secure servers to process real-time artificial intelligence predictions before rendering your results screen. Due to structural constraints regarding background execution pipelines, this workflow was essential. As a result, loading the metrics takes a brief moment. Because this is a very common piece of user feedback, our technical team is actively working on accelerating programmatic script execution. We appreciate your patience in the interim.

Q: I feel like the mental health weather forecast results are inaccurate.

Answer: During our developmental training cycles, the overall predictive accuracy of our AI model stood at 76.3%. When broken down by specific categories, the accuracy for predicting "Sunny" status exceeds 80%, but performance dips slightly when evaluating "Cloudy" or "Rainy" conditions. Consequently, instances where the app displays a "Sunny" forecast despite a user actually feeling down may occur relatively frequently. The opposite scenario—where you feel fine but receive a "Rainy" evaluation—is also possible. Our AI model will continue to train and refine its capabilities by analyzing aggregated user patterns over time. If you feel a forecast is inaccurate, please submit feedback via the "Is the forecast off?" link located underneath the daily weather display. Submitting feedback applies direct modifications to your next-day scoring and assists future machine learning recalibrations. Thank you for helping us learn more about you.

Q: How should I utilize features like "Mental Health Forecast" or "Salute-kun's Quick Message"?

Answer: To deliver highly accurate assessments with minimal entry barriers, ASHARE's AI engine evaluates basic demographic variables (age, sex) and workplace metrics (occupation, shift hours) alongside your fitness patterns. Because the AI employs highly complex predictive logic that can be difficult for humans to map linearly, it excels at calculating general outcomes but faces structural limitations in pointing out single direct causal chains (e.g., "Change exactly X to feel better"). For this reason, "Salute-kun's Quick Message" can occasionally feel broad or slightly ambiguous. Based on general data trends, introducing short bursts of activity (roughly 10 minutes) across morning, afternoon, and evening routines (especially during personal leisure time) while securing structured nightly rest is highly effective for lowering depression and anxiety metrics. We suggest using the forecast arrays, your personal insights, and the habits of similar "Best Performers" as benchmark targets to cultivate balanced active routines.

Q: What are "ASHARE Levels"?

Answer: Introduced in Version 4.0.0, "ASHARE Levels" allow users to accrue points and rank-tiers by interacting with the app. Points are distributed as follows: Daily App Launch: 6 pt; Submitting "Is the forecast off?" corrections: 4 pt; Retroactively entering mood logs for missed days: 2 pt. As your points pile up, your account rank increases. Log in daily to aim for the highest rank!

Q: What is the "Ideal Activity Pattern"?

Answer: The "Ideal Activity Pattern" represents the average baseline metrics computed from historical worker data where next-day depression and anxiety markers were predicted to be lowest. For working individuals, aiming for roughly 10-minute active windows in the morning (7–9 AM), midday (around 12 PM), and evening (6–7 PM) is highly beneficial. Maintaining a moderate routine to get outside during at least one of these windows on weekends is also recommended.

Q: How should I use the Diary function?

Answer: Tapping into the detailed view from your Mental Health Forecast allows you to log a personal diary entry for that day. The contents of your diary are completely separated from the AI analytical pipelines, and details are never pulled or collected by the administration team. Please utilize this space freely for your private reflections.

Q: What are "Best Performers"?

Answer: Users who maintain consistently high mental health states ("Sunny" days) are aggregated anonymously as "Best Performers" to display their general physical activity trends. You can filter these logs by categories such as age bracket, sex, and occupational industry. Feel free to reference the active habits and preferred exercises of Best Performers who share similar working lifestyles.

Q: What does the "Sunny Ratio" mean within Best Performers?

Answer: The "Sunny Ratio" indicates the percentage of days within the active month where a user maintained optimal mental health metrics ("Sunny" status). A higher numerical value directly translates to a greater frequency of low-stress, low-anxiety days.

Q: What should I do if I do not want to participate in Best Performers?

Answer: We understand that some users may prefer to keep their activity levels and mental health indicators private. If you wish to opt-out, you can deactivate your registration at any time. Navigate to the app configuration panel, select "Best Performer Registration," and tap "Revoke Permission." Once deactivated, your data will be immediately purged from our analytical aggregation scripts and will no longer influence ranking metrics.

Q: The app crashes or closes unexpectedly. What should I do?

Answer: While ASHARE is thoroughly tested to support iOS (12.0 or higher) and Android (5.0 or higher) platforms, unforeseen software anomalies can occur depending on your specific device architecture or underlying OS updates. If you experience frequent or unexpected crashes, please try uninstalling and re-installing the application. If issues persist, please reach out to our administration desk for individual technical support.

Q: Where can I reach out for individual support regarding the app?

Answer: For individual consultations or technical issues concerning app deployment, please get in touch via our official Inquiry Contact Form. A representative will review your message and respond within a few business days.