Currently, an issue has been reported on some devices where the "Today's Depression and Anxiety Score" defaults to 0.00 points. The technical team is investigating and resolving the issue. We apologize for any inconvenience.
Update (2026.05.11): We restarted the AI server and confirmed score predictions have resumed. If initial forecasts appear slightly lower immediately after restart, please submit feedback via "Is the forecast off?" to calibrate your scores.
We confirmed an issue where "Messages from Salute-kun" were not displaying properly, alongside longer rendering latency for scores due to recent user traffic increases. We apologize for the inconvenience.
Update (2026.02.25): The technical team resolved the bug preventing Salute-kun's messages from rendering. Thank you for your patience as we maintain system stability.
An issue was reported where "Today's Depression and Anxiety Score" defaulted to 0.00 points on certain devices.
Update (2025.12.24): AI server has been restarted, and normal predictions have resumed. Please submit feedback via the app to correct initial algorithms if needed.
Identified an issue on Android devices where videos within "App Team Recommended YouTube Channels" failed to play due to library mismatches caused by Google policy updates and Android OS updates.
Update (2026.03.05): The YouTube Player library has been updated in version 4.0.6. We appreciate your patience during this fix.
Since around noon today, users may experience slow launch times or delays in displaying results. The tech team is diagnosing the core issue.
Update (2025.08.07): The primary factor behind recent system delays is heavy server load stemming from a sharp increase in concurrent users. The technical team is actively addressing infrastructure scaling.
Update (2025.08.29): We optimized the data processing method for the "Best Performers" feature, reducing display latencies significantly (under 5 seconds for most cases). Latencies up to 20 seconds may still occur at month-end or for high-density categories, which will be evaluated under future budgets.
Some Android users, particularly those using "AQUOS" (SHARP smartphones), have reported that the app fails to launch. We are consulting with SHARP's developer support desk to investigate.
Update (2025.07.18): Following two updates on July 9 and July 18, reported launch issues have been fully resolved.
Select users reported anomalous 0.00 calculations on mental health metrics. While server infrastructure has resumed nominal baseline behaviors, our engineering unit is auditing the root trigger.
Update (2025.06.19): Prediction anomalies were triggered by heavy traffic load resulting from an external cyberattack targeting our AI management server. Security systems mitigated the attack, and all user data remains completely protected.
Due to a recent API communication modification on our backend servers, push notification alerts are currently displaying unstable delivery vectors.
Update (2024.09.17): We have successfully deployed a structural resolution for intermittent push notification delivery failures.
We isolated a bug causing push notification delivery drops on select Android architectures.
Update (2024.08.24): Push notification issues on the Android client have been fully resolved.
We audited anomalies suggesting that the mental health weather forecasting matrix was dropping analytical parameters (defaulting to 0.00 points).
Update (2024.08.13): Corrections on the mental health weather predictive forecasting arrays have deployed successfully today.
We received select reports indicating that physical activity patterns were not being accurately recorded on some devices.
Update (2024.07.17): Device synchronization permissions linking Apple Health or Google Fit can occasionally be revoked automatically due to OS updates or "deep sleep" optimizations. Re-enabling permissions can be managed via device "Settings."
Security warning flags were reported by Android users initializing the application for the first time due to an outstanding credential update on Google Console.
Update (2024.07.18): Google account verification modifications completed successfully, clearing warning banners on initialization.
Select users reported lengthy rendering delays up to several dozen seconds when computing mental health forecasts.
Update (2025.02.20): Pipeline modifications deployed in Version 4.0.0 optimized predictive frameworks, reducing response latency by approximately 30%.
